Introduction

Welcome to Glitz N Glam Events Center (“we,” “us,” “our”). Your privacy is a top priority for us. Just as we pour our hearts into making every detail of your event perfect, we are committed to protecting your personal information and being transparent about how we handle it.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, www.glitznglamhouston.com(the “Site”), inquire about our services, or book an event with us. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several types of information from and about users of our Site and our clients, including:

  • Personal Identification Information: This includes your name, postal address, email address, and telephone number, which you provide when you fill out a contact form, request a quote, book an event, or subscribe to our newsletter.
  • Event Details: Information related to your event, such as the event type (e.g., wedding, corporate conference), event date, number of guests, specific requests, and any other details you provide to help us bring your vision to life. This may include sensitive information such as dietary restrictions or guest lists.
  • Payment and Billing Information: To process payments for our services, we may collect billing details, such as a billing address and payment card information. Please note that payment transactions are processed through secure third-party payment processors, and we do not store your full credit card details on our servers.
  • Technical and Usage Data: When you visit our Site, we may automatically collect certain information about your device and Browse activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Communications: We keep records of our correspondence with you, including emails, phone call notes, and messages submitted through our Site, to ensure we provide professional and personalized service.
  • Photography and Videography: As part of our services, we may capture photos and videos of your event. Usage of this media for our promotional purposes is subject to your consent, which will be outlined in your service agreement.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our Site, book a package (e.g., Shimmer, Glitz, Sparkle, Glam), communicate with us via email or phone, or provide details during the event planning process.
  • Automatically Through Technology: As you navigate our Site, we may use automatic data collection technologies like cookies and web beacons to collect usage data. This helps us improve our Site and deliver a more personalized experience.

3. How We Use Your Information

Our mission is to turn every event into a masterpiece. We use the information we collect to achieve this by:

  • Providing Our Services: To manage your booking, plan and coordinate your event, customize your venue layout, and arrange services like catering, decor, and entertainment.
  • Communication: To respond to your inquiries, send you quotes and proposals, provide updates on your event, and communicate with you about our services.
  • Personalization: To understand your needs and preferences, allowing us to tailor our services and recommendations to make your event our mission.
  • Marketing and Promotion: With your consent, to send you information about our services, special offers, and new packages that may interest you. You may opt out of receiving these communications at any time.
  • Improving Our Website: To analyze website traffic and user behavior, helping us enhance our Site’s functionality, content, and user experience.
  • Processing Payments: To bill you for our services and process financial transactions securely.
  • Legal and Security Purposes: To comply with legal obligations, prevent fraud, and ensure the security of our clients, staff, and venue.

4. How We Share Your Information

We do not sell or rent your personal information. We only share your information in the following circumstances:

  • With Third-Party Vendors and Partners: To execute your event seamlessly, we may need to share relevant details (e.g., your name, event date, specific needs) with our trusted partners, such as caterers, florists, DJs, photographers, and security personnel. We only share the information necessary for them to perform their services.
  • With Service Providers: We engage third-party companies to perform functions on our behalf, such as website hosting, payment processing, and email communication services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
  • Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We are committed to ensuring that your information is secure. We have implemented reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. Our website uses SSL technology to encrypt data transmitted between your browser and our server. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our Site uses “cookies” to enhance your experience. A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.

7. Your Privacy Rights

You have certain rights regarding your personal information. You can:

  • Access and Correct: Request access to the personal information we hold about you and ask for it to be corrected or updated.
  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails we send or by contacting us directly.
  • Request Deletion: You may request that we delete your personal information, subject to certain legal and contractual exceptions.

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us. We’ve got your back through every moment.

Glitz N Glam Events Center Address: 13625 Beechnut St, Houston, TX 77083
Phone: +1 713 208 6577
Email: booking@glitznglamhouston.com
Website: www.glitznglamhouston.com

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